
In honor of Invisible Illness Awareness Week, I am reposting the following that I blogged last year when I was, ironically, hospitalized for pancreatitis during Invisible Illness Week:
"What You Should Know BEFORE You Head to the ER"
Originally Posted Thursday, September 11, 2008
Here I am in the hospital...again. Ironically, this is Invisible Illness Awareness Week, but I've been too ill to participate in any of the BlogRadio conferences I've been looking forward to for months. Instead, I'm lying in a hospital bed wearing a sweaty hospital gown, having not bathed or washed my hair in 3 days, and worst of all, I haven't eaten or even had a glass of water in 48 hours! Of course, I can't stop fantasizing about a bacon cheeseburger, so if only to distract myself, I think this is the perfect time for me to editorialize on how you can be your #1 advocate in an acute illness situation, especially when that illness seems to be invisible to medical professionals. Hold on to your bedpans, ladies and gentlemen...here we go.
1. First of all, never go to the hospital alone. Bring along a close friend or family member that knows about your health history, and make sure it's someone feisty and bold enough to speak up on your behalf. Even the most stubborn, self-confident person can turn into a pitiful puddle of surrender when faced with severe pain, weakness, or strong medications.
2. Don't go into battle unarmed. Bring a detailed list of all your medications and how and when you take them, as well as the actual medications themselves. Also include a list of any chronic health conditions, allergies, and the contact information of any doctors who are currently treating you. Don't trust this information to memory.
3. Bring a "comfort item." For me, this is my mp3 player, loaded with some of the most encouraging songs I know. When you're lying in that bed waiting for hours for that first dose of pain medication, there's nothing better than being able to focus your mind on something positive. The TV doesn't do it for me, and it doesn't help to hear the medical staff outside your curtain laughing, gossiping, and ordering dinner when you're struggling not to make a deposit into the emesis basin.
4. Rehearse your response to the question, "What brings you here today?". Studies show that doctors ordinarily stop listening to you after the first 30 seconds, so find a clear, concise way to get the most important information into their mind as quickly as possible, and pause until they make eye contact with you. It's amazing how doctors can focus their diagnostics and treatments on an obscure symptom and ignore the big picture, simply because of the way you presented your case.
5. Ask LOTS of questions, and if you don't understand their jargon, ask them to say it in simple layman's terms. Don't be intimidated by their education; no one knows more about your body than you do! Remember to find out why they are recommending a particular course of action, what the possible side effects may be, and whether they are aware of your health conditions or other medications. Just because it's in your chart doesn't mean they know about it.
6. Don't accept any treatment that you don't understand or did not make your own informed decision to accept. This includes the drawing of blood, starting an IV, and especially allowing yourself to be injected with any medication. You would be shocked to know the number of times I have stopped someone as they were about to inject a drug into my IV that I am allergic to...even though it was listed on my chart or even my allergy bracelet. Ask them to state aloud the name and dosage amount before they just shoot you up. Doctors and nurses make mistakes...don't just lie back and expect them to take care of you.
7. Stand up for yourself. Don't be bullied into believing "it's all in your head" when they haven't been able to diagnose the problem. Ask what other tests can be done to take a second look. Insist they draw blood and repeat tests if you've been there for hours and are feeling worse; something may have changed since that first blood draw. Ask leading questions to make them think about other possibilities that they haven't thought of yet. Repeat back to them what they said in your own words; not only will this ensure you understand, but it will also give them a chance to hear their position restated by someone else, which often causes them to realize it doesn't make sense.
8. Use respectful approaches to disagreeing with your health care providers. Rather than expressing anger, try disappointment. For example, "I understand you have a lot of cases you're working on at the same time, but I am really diappointed that I have not yet had a chance to see my treating doctor. Could you please check to see if he/she has even a brief moment to stop in?" Rather than accusing, try questions like, "Is it possible that something was overlooked? Could you ask a colleague to review that x-ray with you a second time, just to be sure?"
9. Don't be afraid to make suggestions as to the course of diagnostics or treatment. If you think of something that may make a difference, respectfully bring it up. The patient is THE best source of information that contributes to the diagnosis of his illness. Don't hold back facts, symptoms, or history that you might find insignificant or embarrassing; you never know what that one missing piece can do to fill in the puzzle for that doctor.
10. If you truly believe your assigned provider is neglecting your care, has made a snap judgment about you that is interfering with his objectivity, or seems unwilling to allow you participate in your own health care treatment, bring in reinforcements. Ask to speak to a more senior doctor, such as an attending physician. Call your own family doctor and ask them to step in on your behalf. Sometimes if you approach your doctor directly about what you feel is happening, they will ask a colleague to take over the case. Keep in mind how you would feel if someone was suggesting you weren't performing well in your area of expertise.
11. Trust your own judgment. If something feels wrong or uncomfortable, if you feel you're being rushed or pressured into something, or if you have a strong suspicion you know what could be causing your symptoms, listen to that voice. Ask them to slow down, to explain things again, or to give you moment to think or discuss the issue with someone you trust. You are in charge; you don't have to turn over complete control to any medical professional. Don't sit on the sidelines; get in the game! Remember...there is no one more concerned about your health than you are.
Now...about that burger....